Celsi Ultiflame VR Canelo S-600 Illumia Electric Fireplace Suite

The Ultiflame VR Canelo S-600 Illumia Suite is tastefully designed and manufactured using Premier quality boards, painted to a smooth finish. This suite features integrated natural warm LED downlights, and at the heart is the U-VR S600 electric fire with innovative Smart technology to provide a ‘Virtual Reality open fire experience.

• The fuel bed effects consists of authentically designed real wood logs placed over a perception of hot charcoal embers
• This suite is a simple place down and plug-in, fuss-free installation. At the touch of a button this fire will stimulate your senses with a captivating visual flame display whilst relaxing in the comfortable warmth of a Virtual-Reality open fire experience
• Celsi Smart Fires have 16 pre-set ambient colour modes, and over 100+ multi colour combinations to customise the light ambience on flames, logs, and ember beds. To simplify your choice you can relax with a slow cycle through the colour spectrum in our fully immersive Animation mode
• Control your fire from your smart phone or tablet with full handset functionality. Available to download from the App Store, and Google Play. Amazon Alexa and Google Assistant voice control compatible
• Choose between minimum 0.8Kw or 1.6Kw maximum heat output with flame only setting facility
• Unique LED Flame effect producing one of the most realistic flame pictures availableLow running costs with high efficiency LED lighting
• Smooth White finish fireplace
• Ultiflame VR fires benefit from a multi-functional handset controller with integrated design features
• Celsi 5 Year Guarantee for added peace of mind and reassurance

• Celsi Fires Sales Brochure

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• Ultiflame VR Canelo 600 Dimensions

IMPORTANT DELIVERY INFORMATION

The estimated lead time for delivery of this product is shown under the price on this web page. Deliveries are performed on working days i.e. Monday – Friday (excluding weekends & bank holidays) between the hours of 8am – 6pm. Arrangements to deliver your order will be made once it is ready for delivery whereupon the courier will contact you directly to book in a delivery date prior to any delivery being made. The couriers do not accept instructions from recipients to deliver at specific times including AM or PM time slots as deliveries are made based on the logistics of the area they are being made in on any given day which is subject to volume of deliveries and how quickly each delivery can be made.

The couriers will not call you on the day in advance of the delivery to advise on an estimated time of delivery so someone will need to be at the delivery address for the entire day to accept the delivery between the hours of 8am – 6pm on the agreed date. In the event that the driver arrives and no one is present to accept delivery or the delivery cannot be made safely then this is then classed as a failed delivery whereby the driver will have to come back on a different date to make the delivery and should this happen then you would be charged for a re-delivery of the goods payable by you to us before a new delivery date could be arranged. Likewise, if the goods need to be stored at the delivery depot for any length of time because you cannot accept delivery once goods have been dispatched then you will be liable for additional storage charges. So, if you are going on holiday or there are any dates you cannot accept delivery then this needs to be made known to us by email on placing your order so dispatch/delivery can be co-ordinated around this to avoid you incurring unnecessary storage costs if the delivery can’t be made once goods are dispatched in a timely manner.

Now the delivery service offered on this product is based on a one man, kerbside, ground floor, only delivery which is due to the nature and weight of this product. The goods will normally arrive on a wooden pallet with most vehicles equipped with a tail lift to lower the goods down to roadside. Once at roadside, subject to access to your property the driver maybe able to wheel the pallet closer to your property using a manual pallet truck if equipped with one. This will be subject to a number of factors including but not limited to access through any gates being wide enough, having a flat smooth tarmac drive (which excludes gravel or stone driveways were the weight of the pallet would sink in to the stones) and no steps being involved etc. If the pallet cannot be safely wheeled from roadside to your property then you will need to make your own arrangements for additional assistance to move it to and in to your property as the couriers are not insured to carry goods on your behalf or into your property.

This type of product, besides being palletised, will normally be delivered on a vehicle in excess of 7.5 tonnes or more so please ensure to have adequate access and to advise us in writing by email if your property has any difficulties with access as soon as you have placed your order so we can look to make alternative arrangements to avoid you incurring additional costs in the event a delivery cannot be made if the vehicle cannot deliver safely to your location. Where required and where possible if a smaller vehicle is available to make the delivery then you may be subject to additional charges payable by you to us in advance of any delivery being made and we would advise you of such charges once you provide us with any concerns or details of possible access issues. Once you receive the goods you will need to fully unwrap/unpackage the goods to visually inspect them on delivery for any signs of transit damage. If the goods are damaged in anyway then this would need to be reported to us in writing via email within 48 hours with supporting digital photographs showing the said damage in order to have a valid claim in accordance with our terms & conditions which you accepted when purchasing the goods through our website.

Please be aware that sometimes boxes/packaging may not show any signs of damage but when unwrapped they may reveal damage whereas sometimes boxes can be damaged but when opened there is no damage to the goods at all. You don’t need your installer to check the goods for damage or obvious missing parts as a simple visual inspection of the product/goods once unpacked should reveal any visible signs of damage or obvious items missing against what you have ordered. Please don’t wait until your installation date before unpacking the product because should damage be evident or parts are missing then you will not only be out of time to make a valid claim but this will also cause disruption to both you and your installer. Whereas, if you inspect the goods once they arrive if there are any issues, we can then resolve them prior to you booking your installer to fit them.

NOTE – We strongly advise you not book any installation dates until such time as you receive the entire/complete, goods/order in good condition. As goods can sometimes be delayed in transit, be lost in transit or damaged in transit. So, to avoid any unnecessary disruption we strongly recommend that you wait until you receive the goods to ensure you have received the correct items, complete and in good condition before booking any fitters to install the goods to avoid disappointment.

IMPORTANT INSTALLATION INFORMATION

We strongly recommend a site survey is carried out at your property prior to purchase by your installer and or your NICEIC Registered Electrical Contractor whichever is applicable. If you click on the PDF document at the bottom of this section you will see the manufacturers Installation, Maintenance & User Instructions. The installation instructions should be shown to your to installer to ensure they can advise you correctly on whether the goods you wish to purchase are compatible and suitable for your circumstances to avoid you incurring unnecessary return costs & disappointment. As we do not offer free returns, so returning goods can be quite costly to you if you make a mistake or error in ordering incorrect goods. So please ensure to have a survey done before you place an order with us.

All measurements are in millimeters (mm).

To find a local NICEIC Registered Electrical Contractor in your location simply click on the following link below and insert your postcode

• Ultiflame VR Canelo 600 Electric Fire Instructions